We truly hope you are pleased with your purchase. Should any item fail to meet your expectations, please return it within 30 days of the original purchase date for an exchange or refund. All items must be returned unopened and in their original packaging to be accepted for a refund. Clearance products, custom products, and final sale items may not be returned.
To initiate a return, please email us at firstname.lastname@example.org.
Return shipping costs are the responsibility of the customer, and original shipping costs are not refundable. If you received a promotional discount or free shipping on your order, that amount will be deducted from your return.
Your refund will be processed within 7 business days from the time the returned goods are received. All refunds will be issued to the original form of payment.
Damages or Defects
When you receive your order, please inspect it carefully and contact us immediately at email@example.com if an item you received is defective or damaged. We will work with you to evaluate the issue and make it right.
Incorrect or Missing items
In the rare event that an item is incorrect or missing from your shipment, please contact us at firstname.lastname@example.org with your order number and the information on the missing or incorrect item. We will immediately ship you the correct item as well as provide a prepaid label to return any incorrect items, if necessary.